Field Service

With a thorough understanding of the functionality of your system, our certified field technicians troubleshoot 95% of the service issues onsite. Within a short window, our team is dispatched directly to your site minimizing unnecessary downtime to your company.

If a piece of equipment cannot be repaired while in the field, a comparable unit will be left behind as a loaner.

Remote Access

As an alternative service method, our certified technicians can service your system remotely. Just click on our “Remote Access” link found in the upper right hand corner of our website. Our technicians will help you troubleshoot your issue from your office in a timely manner.  

Warranty Terms

Standard to all GS Security system installations is a warranty period. Your system conforms to the original manufacturer’s warranty which states that all parts and components are warranted for one year from the date of installation.